Technology

TECHNOLOGY CONTACTS AND RESOURCES


For questions not addressed in the FAQs, these resources contain a wealth of information on the subject(s):


Are laptops available for students to borrow? What about hotspots?

Updated August 2, 2021

The long-term laptop loan program has been discontinued; however, you can still request short-term loans via Gadgets.

OIT-Digital Services can also provide loaner laptops and hotspots to students. Requests can be made here (requires a Georgia Tech login).


 

How do I get set up to telework?

Guidance is provided on the Teleworking Arrangements website. For help connecting to Georgia Tech's Virtual Private Network (VPN), refer to these guides:


 

When should I use VPN? Are there services that require it?

Most online tools do not require connection to the Georgia Tech VPN. However, you must be connected to the VPN to access:

More details are available on the Services & Support siteBlueJeans and WebEx video conferencing solutions should not be used while connected to the campus VPN. The services will not work as expected.


 

Where can instructors find help using the audiovisual technology in classrooms?

 

Updated August 2, 2021

For information on classroom and conference room AV and to request help, visit the OIT Audio Visual Services site.

Resources, including recordings from past training sessions, are available within the Georgia Tech Remote and Hybrid Teaching Academy course:

 


 

What academic technology tools are available for delivery of course instruction and student engagement?

Updated Sept. 15, 2021

Faculty must use Georgia Tech-authorized tools and platforms in order to safeguard student information. Those existing tools include Canvas, Kaltura, Piazza, BlueJeans, Microsoft Teams, and WebEx video conferencing. Find resources and tutorials for these services and more at services.gatech.edu.

If the course is one of the few hybrid or remote exceptions, the Georgia Tech Remote and Hybrid Teaching Academy provides sessions and resources on technology best practices.

Note: while Georgia Tech will be conducting a limited Zoom pilot later this fall, Zoom is not available for instructional usage outside of the pilot. In particular, Zoom personal licenses (e.g. purchased via a Pcard or personal funds) are not authorized, as the license is not governed by Georgia Tech contractual terms and conditions to protect student information. 


 

What services can I use to conduct online meetings or collaborate with my colleagues?

Updated March 30, 2022

Georgia Tech provides several tools and platforms for virtual collaboration. Guides and tutorials for those tools are available at services.gatech.edu.

Faculty should not use other, non-licensed or unapproved tools in order to protect student information.


 

What if I don’t have internet access available at home?

Some companies are offering free access to WiFi hotspots or free/discounted service for a period of time. Check their sites for details:

Governor Kemp and the Georgia Department of Affairs have launched a new website to help all Georgians find free public WiFi throughout the state.


 

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